Hot Wire Foam Factory, Inc. Limited Warranty:
Our products are warranted for non commercial use within the fifty states of the USA and the District of Columbia as follows:
For 90 days from the original date of purchase, HWFF INC. will, at its option repair or replace a defective unit free of charge, if the unit is defective due to an original manufacturer’s defect.
This warranty covers normal use and does not cover damage which occurs in shipment or failure which results from alteration, accident, misuse, abuse or neglect. Except as herein expressly set forth, HWFF INC. shall not, under any circumstances be responsible for any direct, indirect, incidental or consequential damage resulting from the use of the equipment. The consumers’ sole remedy shall be such repair or replacement as is expressly provided above.
HWFF, Inc. disclaims any liability for product defect claims that are due to product misuse, improper product selection and/or misapplication and any description, picture or other information communicated does not express or imply a warranty that the products are merchantable or fit for a particular purpose. Any liability for consequential, incidental, special, exemplary, or punitive damages is expressly disclaimed. HWFF, Inc.’s liability in all events is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.
SHOULD YOUR UNIT REQUIRE SERVICE, please call us at 866.735.9255 for a return authorization number and further instructions.
Also, please note that while the tools and power supplies have a stated 90 day warranty, we are very lenient with this. If we find there is some sort of defect with the tool that caused it to fail even a year or two after purchase we usually repair it at no charge.
