XL Hot Wire CNC Machine - CNC 053



5 stars
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N Hendershot - Pyramid Property Services
Mar 9, 2017
This customer purchased the item at our site.
Excellent machine! Im so glad I purchased this unit
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Walt Brygier
Oct 7, 2016
This customer purchased the item at our site.
Here's my review of your machine and your company. You can also post my phone number if you like...610-562-2278.

We were fortunate to get a prototype of the large 4-axis CNC foam cutter from Hotwire Foam Factory. We had looked at many similar machines that were priced much higher, so it was reasonable to be skeptical of the value offered by Hotwire Foam Factory. We received our machine via freight and the equipment was well packed with attention on preserving the superb craftsmanship. We chose to elevate the machine 20" off the floor on 2 CMU blocks (8" each) and a 4" pancake block on top. I had the machine uncrated; assembled according to the clear and easy instructions; leveled perfectly with an inexpensive water level; and, ready to go in a few hours. After a short acclimation to the included software, we were in production. HFF delivered a high quality CNC machine that performed exactly as advertised. But that's not the end of our story. The most impressive aspect of our business relations with Hotwire Foam Factory is the manner in which they accommodate their clients. Customer service is not the typical afterthought that you get with most companies....these folks mean it....they live it....and it's self-evident that they enjoy it.

Best,
Walt Brygier
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