XL Hot Wire CNC Machine - CNC 054

Here's my review of your machine and your company. You can also post my phone number if you like...610-562-2278.

We were fortunate to get a prototype of the large 4-axis CNC foam cutter from Hotwire Foam Factory. We had looked at many similar machines that were priced much higher, so it was reasonable to be skeptical of the value offered by Hotwire Foam Factory. We received our machine via freight and the equipment was well packed with attention on preserving the superb craftsmanship. We chose to elevate the machine 20" off the floor on 2 CMU blocks (8" each) and a 4" pancake block on top. I had the machine uncrated; assembled according to the clear and easy instructions; leveled perfectly with an inexpensive water level; and, ready to go in a few hours. After a short acclimation to the included software, we were in production. HFF delivered a high quality CNC machine that performed exactly as advertised. But that's not the end of our story. The most impressive aspect of our business relations with Hotwire Foam Factory is the manner in which they accommodate their clients. Customer service is not the typical afterthought that you get with most companies....these folks mean it....they live it....and it's self-evident that they enjoy it.

Best,
Walt Brygier

Excellent machine! Im so glad I purchased this unit

The XL CNC foam cutter we ordered arrived when expected and was crated extremely well. Upon opening the crate, it was immediately apparent the machine components were carefully manufactured and of high quality. The machine only required one person to assemble following the clear, quality, and thorough instructions. It was only a couple of hours after arrival that the first test parts were being cut- everything was very much plug and play. Since then we have been cutting consistent high quality 4-axis cuts without issue. Customer service has also been excellent!

Overall this machine has been fantastic and I consider it a phenomenal value. Would highly recommend!

Jason Petersen
Pyka Inc.

The folks from Hot Wire Foam Factory Rock! The company I work for purchased a large cutting machine and a bow cutter and we love these products! And the customer support has been out of this world. I recommend these experts for all your foam cutting needs.

These guys are great! We purchased the hot wire CNC machine a few years ago and it has worked flawlessly. Set up was easy and their support is fast and accurate. They have even been able to help us out in a pinch with some G-Code questions and help. I would highly recommend working with them, they are A+ for sure.